Leave Your Old Host and Move to A Small Orange

Some Pre-Move Tips

There are a few things you need to think about as you prepare to leave your old web host and move/create your website(s) here at A Small Orange.

• Any permanent records you need from your old host should be screen captured or printed, such as past billing invoices you may need, account specifications, and more.

• Archive any emails you need to save permanently but are moving to A Small Orange. This is important because emails cannot normally be migrated. You can simply make a POP3 connection to a mail account, which then downloads the emails to your local machine.

• Download copies of all your current website files and databases. This can come in handy later when you cancel the other host and then discover you are missing something.

Getting Your Move On

1. Join Your New Host
   
   Sign up for a hosting plan with your new preferred company. Make sure to NOT cancel with your old hosting provider, and do not tell them you will be canceling. Keep this a secret from your old host, or they could prematurely terminate your site and cause downtime.

2. Migrate Your Site Files
   
   At this point, you should have hosting accounts with two hosting providers (the old and the new ones). You will now migrate your entire site from the old host to the new one. This can be done by connecting to the old host's FTP and downloading all your files and then by connecting to the new host's FTP and uploading all your files (while maintaining the same file and folder structure). If you choose to make A Small Orange your new host, we may be able to transfer your entire site over free of charge!

3. Databases and Emails
   
   You must also backup any databases on the old host (contact the old host for instructions) and upload the backup files to the new host via FTP. You must then restore your databases from those backup files, which can be done via SSH or cPanel's phpMyAdmin. Emails do not normally transfer, but you can archive your emails from the old host. Follow the steps in the following articles to learn how to set up a POP connection.

   • Set Up Email
   • Configuring Email to use IMAP or POP3 with SSL
      

4. DNS
   
   After you have a copy of your site on both hosting accounts and have all your files on both hosting accounts, it's time to change your domain name's DNS. Your new host will provide you with the correct nameservers (DNS). You may need to contact the new host to find out what DNS settings you will use for your domain name.
   Our nameservers are:
   ns1.asoshared.com
   ns2.asoshared.com
   
   Once you have the correct DNS, go to the company where you purchased your domain name to make the change. If you purchased your domain name from your host, you usually need to ask them to make the DNS changes for you.
   
   If you bought your domain name from A Small Orange, we are more than happy to help you or even make the DNS changes for you. Just hit us up!

5. Propagation Time

   Once your DNS changes have been made, you will need to wait 48 hours (two days) before your site will load from the new host. During this 48 hour period, known as propagation time, your DNS is propagating worldwide and your site will be randomly loading from either the old host or the new host. Once the two days is complete, your site will only be loading from the new host.

6. Cancel Old Hosting

   After the 48 hours have passed, your updated DNS will be fully functional. You will now contact your old host and cancel your hosting account with them. If you originally bought your domain name from the old host, do not cancel your domain registration.

Related Articles

Here are support articles that can help you with your website and email migration.

• All About Nameservers - Learn how to update your nameservers once the site migration is completed.
• Change DNS Zones with Advanced DNS Zone Editor - This article provides information on how you can change your DNS records via the Advanced Zone Editor of your cPanel.
• Point Your Domain to Us - We recommend pointing your nameservers to us so you can manage your hosting, emails, and DNS records in one place.
• Propagation Times - If you already updated your nameservers or DNS records, please give them time propagate. This article provides information about propagation.
• Transfer Existing Email Accounts to New Hosting Plan - Migrating email is a different process. This article will guide you in transferring your mail to your new hosting server.
• Use the Advanced DNS Zone Editor - This is your guide in navigating the Zone Editor of your cPanel.