Set Up Email

For an explanation of Webmail, POP3, IMAP, and SMTP, check out our overview.

POP/SMTP Setup

Thunderbird

If you're using Thunderbird for the first time, skip to step two. To set up email on Thunderbird:

1. Open Thunderbird and click Tools, then Account Settings, then Add Account.
2. Type the name and email address that will appear on your email and fill out any requested information.
   
   Thunderbird needs to know your incoming (POP/IMAP) server and your outgoing (SMTP) server. Depending on whether or not this is your first email account on the mail application, the SMTP server may or may not already be filled in for you. The domain for ingoing and outgoing mail is 'mail.yourdomain.com' or "SERVERNAME'; whether you use POP or IMAP.
3. Fill out the incoming and outgoing server info; see note above.
   
   The username for your main account (the username you use to log into cPanel) is simply the username. All secondary email accounts (ones you've added through cPanel) use a login with the format '[email protected]'.
4. Fill out your username and any other requested information.
5. Type in a name for your new account, which will appear in Thunderbird's account listing.
6. Click Next and then Finish.

Outlook

To add an Outlook email account:

1. Click Tools, then Email Accounts, then Add a New E-mail Account.
2. Choose either POP or IMAP when referencing access to your mail, as we support both kinds.
3. Click Next.
4. Fill in all the available fields with your personal info, username info, and domain info for mail.
   
   The username for your main account (the username you use to log in to cPanel) is simply the username. All secondary email accounts (ones you've added through cPanel) use a login with the format '[email protected]'.
   
   The domain for ingoing and outgoing mail is 'mail.yourdomain.com' or 'SERVERNAME' (where 'yourdomain.com' is your website URL), whether you use POP or IMAP.
5. Click Next.
6. Click More Settings and change the name of the account to something more friendly and easier to remember.
7. Turn on SMTP Authentication to send mail through our servers by ticking the My Outgoing Mail Server Requires Authentication box (leave the rest of the options alone, as they are set correctly)
8. Click OK.
9. Click Next.

You're done!

See also Explanation of Webmail, POP/IMAP and SMTP

Gmail Web App

1. Go to www.gmail.com. Ensure that you are logged in to your existing Gmail account.
2. Click the gear ⚙︎ icon on the top-right, then click See all settings.
3. Go to the Accounts and Import tab.
4. Go to Check mail from other accounts, then click Add a mail account.
5. In the pop-up window, enter the email address you want to set up, then click Next.
6. Ensure that Import emails from my other account (POP3) is selected, and click Next.
7. Fill in the POP3 mail settings (see the guide below).
    

   POP Server Settings
   Username: Enter your complete email address Password: Enter your email password POP Server: 'mail.yourdomain.com' or 'SERVERNAME' Ports: 110(Non-SSL) or 143(SSL) Tick the following options: ☑ Leave a copy of retrieved message on the server box. ☑ Always use a secure connection (SSL) when retrieving mailbox. ☑ Label incoming messages box.

1. Click Add Account.
2. Select Yes, I want to be able to send mail as, then click Next.
3. Replace the Name if you want, ensure that Treat as an alias box is checked, and click Next Step.
4. Enter the SMTP server settings (see the guide below).
    

   SMTP Server Settings
   SMTP Server: 'mail.yourdomain.com' or 'SERVERNAME' Username: Enter your complete email address Password: Enter your email password Ports: 25 or 26(Non-SSL) or 465(SSL) Tick the following option: ☑ Secured connection using SSL (recommended)

1. Click Add Account. Gmail will prompt you to verify the added email address and show a verification screen.
2. Open your Gmail or webmail account and find the verification email sent to the newly added email address.
3. Click the verification link and then click Confirm to complete the verification process.

You're all set! You can now check your emails in Gmail.

To learn more about setting up your email, check out Configure Email on Mobile Devices.