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Our support resources, made for you.
We have a vast knowledge base with articles, guides, how-tos, instructions, and answers to our most frequently asked questions.
Educational resources you can trust.
Login URLS You Need to Know
Login URLs you Need to Know
This article provides information about the Login URLs you need to know as an ASO customer.
Accessing Your cPanel Account
Accessing Your cPanel Account
This article covers how to access your cPanel and how to reset your cPanel password.
All About Nameservers
All About Nameservers
This article discusses what nameservers are and how to point them to your preferred host.
Setting Up an Email Address
Accessing Your cPanel Account
This article covers how to access your cPanel and how to reset your cPanel password.
Vital information for your everyday life
SSL Certs and IP Addresses
Transfer Current SSL to New Account
Install an SSL Certificate
Install a Wildcard SSL Certificate on your VPS or Dedicated Server
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Hosting
Add a Shopping Cart to Your Site
Temporary Preview URLs Disabled
SSH Access Info
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Domains & DNS
Unlock Your Domain with the Registrar Lock
Change DNS Zones with Advanced DNS Zone Editor
Set Up Nameservers at Registrar
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3rd Party Software
Subversion Over SSH Overview
Using Django with FastCGI
Using Python with FastGCI
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cPanel
cPanel Document Root Folder
Your cPanel (Control Panel)
Export a MySQL Database
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Getting Started
Reset a Reseller Customer's Password
Our VAT Policy
Publish Your Website with iWeb
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Email
Set Up Email
Train SpamAssassin
Configure SpamAssassin
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WordPress
Log Into WordPress
Upload Files from the WordPress Dashboard
Restrict Block WordPress Site Access
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PreSales Questions
Create a New Reseller Hosting Account
Can I Test Out your Services for Free?
Create a Hosting Package in Reseller Central
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Cloud VPS
Backup Your VPS or Dedicated Server
All About Cloud Command
Connection Dropped by IMAP Server
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Billing Info
Set up Recurring PayPal Payments
Update Billing Contact Info
Account or Site Suspension
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MySQL
MySQL Query Browser Overview
Set Up cPanel MySQL Database and User
Connect to Your Database Remotely
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PHP and Apache
Updating Apache
Configure Advanced Apache and PHP
Use a Custom PHP.ini File
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FTP Access
Connect to Your Account Via FTP
FTP Overview
What is FTP (File Transfer Protocol)?
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Security
Install and Configure ModSecurity
Why is My Site Getting Hacked?
What to Do If You're Hacked
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