Cancel Your Account

The best option is to request cancellation from within your Customer Area:

1. Log in to your Customer Area: https://customers.asmallorange.com/clientarea.php.
2. Click My Services in the My Services tab section.
   
3. Choose the product or service that you wish to cancel in the Product/Services section.

   

4. Click Request Cancellation on the bottom left menu under the Actions section.

   

    

   Note: Be aware when you do this, all your info for that plan will get deleted. 
    

Domain Owners

When you fill out the form, we will cancel only your hosting service package. If you also want to stop the domain registration with us, please reply back here and tell us. Otherwise, we will keep your registration active and you could be billed for it.

PayPal Subscriptions

Canceling service with us will not cancel any recurring payments you have already set up for this package in PayPal (if you have any). In order to stop your PayPal account from sending us payment, you need to manually cancel your PayPal subscription for this package (if you made one). Otherwise, you will continue to see payments for this package come out of your PayPal balance. Our Terms of Service state that you will not get refunded for payments made by a PayPal subscription for a canceled package. If you need help figuring out how to cancel your PayPal subscriptions, check out our handy how-to here.