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Knowledge Base

Accessing Your cPanel Account

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Logging in to your cPanel account

Instructions on how to access your cPanel and Customer Area are emailed to you when your account is provisioned. Follow the instructions and get in touch if you have any issues. If you have lost the email with the instructions, or have lost the password, you can reset it via your Customer Area as shown in the Resetting Your cPanel Password instructions below.

Alternatively, if you are logged into your Customer Area, simply:

  1. Log in to the Customer Area: https://customers.asmallorange.com/clientarea.php.
  2. In the Your Services section click Your Services.
  3. Click View Details next to the domain in question.
  4. Navigate to the Information tab.
  5. Click the Go to cPanel Login Page button at the bottom and login.

Resetting your cPanel password

To reset your cPanel password:

  1. Log in to the Customer Area: https://customers.asmallorange.com/clientarea.php.
  2. In the Your Services section click Your Services.
  3. To the right of your hosting package click on View Details.

     
  4. In the the second tab, click Change Password, then reset your password.
  5. You can log in to your cPanel from the first tab, Information, which has a Go to cPanel Login Page button at the bottom.

See also: Login URLs You Need to Know, Resetting Your Customer Area Password

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