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Knowledge Base

Suspend or Unsuspend an Account in WHM

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To suspend or unsuspend an account in WHM:

  1. Log into WHM.

  2. From Account Functions in the left-hand side menu click 'Suspend/Unsuspend an Account.'

    On this page you will see two boxes: one on the left containing a list of all currently hosted domains and one on the right containing a list of all the users for the hosted domains.

  3.  Choose the domain/user account that you wish to suspend or unsuspend.

    Note: if you are suspending an account enter the reason in the box underneath the Suspend and Unsuspend buttons.

  4. When you're done with your modifications click the Suspend button.

    ​OR

  5. If you are unsuspending an account, click the Unsuspend button instead.

You will be taken to a new page telling you that the account has been Suspended or Unsuspended, depending upon which option you selected.

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