Mail Server Info

Your mail server name is either:

• The server hostname (Preferred for SSL; this is normally the URL of your cPanel once you log in to your cPanel.)

  Example: If the login URL show as https://server.hostname.com:2083/cpsess4346560327/?login=1&post_login=49465784199290, then your hostname will be "server.hostname.com."

  Note: You can also refer to our initial email with the subject "New Account Information" for the server details.
   

  OR

• Your domain name, if the A record for the domain is pointed to our server, or else you can also set up an A record for mail.domain.tld to point to our server IP.

  Note: You can compare the A record for your domain.tld or mail.domain.tld using this website: https://dnschecker.org/ and compare the result IP with the cPanel IP.

Make sure you use SMTP Authentication in your email client with the same credentials as those that you have set up for receiving mail.

Note: If, for some reason, you cannot send mail with the port set as 25, try 26 or 587 for SSL 465 instead.